Studio policies

These terms are being finalised and are published here for reference only.

Deposits

A deposit secures your consultation and reserves design time. Deposit amounts and how a deposit is applied are confirmed at booking.

Let the studio know as early as you can if you need to move an appointment. Reasonable notice lets the time be offered to someone else.

Cancellation terms are confirmed at booking.

If you arrive late, the session may need to be shortened or moved so the rest of the day runs on time.

Minor adjustments are made together on the day. A materially different concept may require additional design time and an additional fee.

Kristyn may decline a project that is not a good artistic or practical fit. If that happens she will tell you directly and as early as she can.